In-house product in development.
The starting point
Restaurants and shops lose unhappy customers without finding out in time.
The decision
A QR code on the table collects the customer's feedback and alerts the owner. Before writing any code, we analyzed the market, model, numbers and risks.
What we did
- Market research with primary sources
- Business model, pricing and break-even point
- Risk matrix and 90-day plan
- 15 technical specifications before the code
Results
- 96,290 food and beverage businesses in Lima and Callao (INEI 2024)
- Break-even point calculated at 44 customers
- A thousand unique QR stickers from S/ 180, per a print shop estimate
How quality was ensured
The API contract is defined in a single file, and CI fails if the code drifts from it.
Technology
- Next.js
- Laravel
- MySQL
- OpenAPI